Return and refund policy

At Baba ki Rani, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, you may request a return or exchange in accordance with the following terms:

1. Eligibility for Returns

• Items can be returned or exchanged within 7 days of receiving your order.

• Products must be unused, unwashed, and in their original packaging with tags attached.

• Items damaged due to improper handling after delivery are not eligible for returns.

2. Non-Returnable Items

• Customized or personalized products.

• Sale or discounted items (unless defective).

3. Return Process

• Contact our customer support team at [Your Contact 0334-4090514 within 7 days of delivery.

• Provide your order number, reason for return, and any relevant photos if the product is defective or damaged.

• Once approved, you will receive instructions on how to return the product.

4. Shipping Costs for Returns

• Customers are responsible for return shipping costs unless the product is defective or incorrect.

• For defective or wrong items, Baba ki Rani will cover the return shipping charges.

5. Refund Policy

• Refunds will be issued in the form of store credit or the original payment method once the returned product is inspected and approved.

• Please allow 5-7 business days for the refund to be processed after we receive the returned item.

6. Exchanges

• If you wish to exchange an item, please contact us to confirm availability.

• Exchanges are subject to the same conditions as returns.

For questions or assistance, please reach out to our customer support team. We’re here to help!